If you forgot your password, click the "Reset here" button on the sign in page. Enter your email address, and an email will be sent to you with instructions on how to change. If you do not receive an email from Aidentified after this step, please file a ticket and a member of our support team will assign you a temporary password that you can change once logged in.
If you are logged into the Aidentified platform and want to change your password, navigate to the top right-hand corner and click on “My Profile”. In the drop-down, select “Security” and follow the steps to change your password. Make sure to use at least 8 letters, including a special character and at least one number.